Frequently Asked Questions

General Questions

What is Quality Matters?

Quality Matters (QM) is a faculty-centered, peer review process that is designed to certify the quality of online and blended courses. QM is a leader in quality assurance for online education and has received national recognition for its peer-based approach and continuous improvement in online education and student learning.  QM subscribers include community and technical colleges, colleges and universities, K-12 schools and systems, and other academic institutions. Learn More.

Which institutions are best suited for adopting Quality Matters?

Community colleges, technical colleges, liberal-arts colleges, universities, non-traditional online institutions, and boards of higher education across the country are subscribing to the Quality Matters Program to supplement their quality assurance efforts and improve the quality and effectiveness of their distance learning programs. Learn more.

How will my institution benefit from implementing Quality Matters?
Quality Matters processes benefit both individual faculty and their institutions in the following ways:

• Improved student learning outcomes and retention
• Adoption of a systematic and comprehensive continuous quality assurance process that includes faculty training, course development, and course revisions that are aligned with accreditation standards
• Incorporation of new technologies and research findings
• Opportunity to engage in benchmarking activities with peer institutions
• Ongoing faculty professional development
• Increased flexibility, creativity, and divergent thinking
• Increased efficiency in using institutional resources

About QM:

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